Terms & Conditions
Please read our terms carefully to understand your rights and responsibilities on our platform.
Last Updated: July 2026
1. Acceptance of Terms
By accessing and using our platform, you agree to be bound by these Terms and Conditions. Our platform connects customers with independent dining establishments for food and beverage reservations, delivery, and pickup services. Access to and use of our Website is strictly subject to these terms.
2. For Vendors and Restaurants
As a Multi-Vendor platform, we provide the infrastructure for you to list your seats and menus. By registering as a Vendor, you agree to:
Accuracy & Quality
Provide accurate information about your business and maintain high standards of food safety.
Timely Processing
Process bookings and orders in a timely manner and accept the platform's standard functional rules.
Administrative Policy
To maintain our platform and provide top-tier services, we have structured automated management tools tailored for vendor operational flows. Ensure adherence to local licensing agreements to avoid any suspension of merchant services.
3. Payments and Payouts
Payments are processed securely through established payment gateways. Appropriate verification and routing instructions apply as outlined in the respective agreement for your region. ReserveX ensures end-to-end encryption for all fiscal routines executed.
4. Cancellations and Modifications
Cancellations are subject to the specific restaurant's policy and the timing of the request. Refunds will be processed according to standard internal policies and may take standard banking periods to reflect.
These terms are subject to change. Continued use of the platform constitutes acceptance of the updated terms. If you have questions regarding these terms, please contact our support team.